I’m absolutely tearing my hair out here… I’ve been fighting with a RoR install on Site5 all afternoon.
First off, the app was running just fine, and is deployed via capistrano. I added page caching, a piston’d copy of Rails 1.2.2, and deployed. Ever since then, the server has been returning “Empty Requests” with no HTTP status code, no response body, nothing. If you hit it with "curl -I http://www.musicvilla.com/
" you get nada. A web browser, it sits and waits for a minute, and then displays nothing.
I’ve tried running dispatch.fcgi from the command line, and I get the correct error (400 Invalid Request), and the pre-requisite source for the default 500 error. So the dispatch.fcgi seems normal. The .htaccess file is the stock one that ships with Rails. All the shebangs are correct (this app was running fine until this morning when I re-deployed, so everything should be set up already.)
The fastcgi.crash.log files are empty (except when I run dispatch.fcgi manually from the command line), and the production.log file is empty as well. (I deleted them earlier for testing)
I killed the copy of Rails, so it’s now running off of the 1.1.6 gem version of Rails installed on the server. I did that because I’m using ARMailer and it’s apparently not designed to work with non-gem versions of ActiveMailer. However, the problem persists.
I’ve noticed that when I run a web request, no FastCGI processes start either (via ps ux).
I’m totally stumped.
If only I could use Mongrel on Site 5, my live would be SO MUCH BETTER. Thank GOD for Planet Argon. I may be moving soon…
Anyway, does anyone have any clues? I’m just stumped.
I was having a very similar problem over the past few days. I emailed Site5 support again this afternoon and they replied to say that they couldn’t find anything wrong on the server end.
I tried chmod’ing log/fastcgi.crash.log to loosen up the permissions, and that started to give me useful output. Once I cleaned up the errors that revealed, the app started working.
Well, Site5 is blaming it on file/directory permissions. I’ve set 755 throughout the app (they recommended it, but it seems a bit extreme), but it still doesn’t work. Does anyone know of any good resources on correct file permissions with mod_fcgi-served apps? I feel like I’m shooting in the dark, and I don’t like that feeling
Well, turns out the problem was a bit different… It’s related to Capistrano setting g+w on deployed apps, which is a bad default if you’re on a shared host. To get around if you have to override the :set_permissions task in your own deploy.rb to prevent Capistrano from doing that.
