mongrel service/win32 problems

hi, i am working on my first ruby on rails app and it's basically ready for some serious testing. i've been using command-line mongrel as my webserver for awhile, but as we need a slightly more permanent version, i wanted to try out the win32 service version. after installing all the most recent versions of the required gems (win32 flavour), a 'mongrel_rails help' results in: Available commands are: - restart - start - stop - service::install - service::remove so yeah, it seems like service::start, stop and restart are all missing. i can't call them. i can add and remove my app service a bunch of times, but whenver i try to call start it claims that Plugin /service::start does not exist in category /commands has anyone else experienced anything like this? am i just doing it wrong? any help would be much appreciated.