Ive build a academic application where users can open tickets, something like a help desk.
I want this tickets to be opened in Redmine, when the tickets get updated on Redmine, update on my software too, when the user update on my software, update in redmine.
I thinking in how to do this in a smart way, what you guys think?
iframe? plugin to Redmine? database integration? forget Redmine and do your own ticket system? ...?
Thanks!